Glass is a modern operating system for customer feedback

Add visibility to how your business handle feedback

Review feedback collaboratively

Grow customer delight

Purpose-built QR designs

Glass provides hand-crafted QR postcards that are flexible and match your aesthetic.

Custom-crafted designs.

Our postcards are crafted to fit your business's aesthetics - with a human touch. You have a vast range of choices from our selection.

Dynamic form flexibility.

Our stable URL technology allows you to change & edit forms at anytime without changing your physical QR.

Human-centered application interfaces

We design Glass around building trust. When you use us, our brand becomes a reflection of your customer obsession.

Displayed responsiveness metrics.

Your responsiveness are displayed to the user on the form, building initial trust.

Directed feedback.

Customers can address their feedback specifically to people/teams. No middle man, no opportunity for ideas to get lost.

Delightful experience.

Our forms are delightful to fill out. We're working overtime to design your forms to be a business strength, not just an hassle.

Every team member counts.

Every view from a team member is shown to the user to show how much engagement their idea has had.

Please send us feedback through our form

An intelligence platform for teams

Our dashboard & app helps engage every team member with customer insights.

Central management platform.

One stop to manage your forms. Easily edit, track & feedback as they come in.

Open inbox for every teammate.

Each team member can opt-in to opening their inbox to direct ideas from customers.

Automatic insight extraction.

Our pattern recognition engine identifies key insights periodically to help you stay on top of recurring feedback.

No more account sharing.

Every team member has access to the same feedback through their personal account.

Try out our platform here

Glass lives at home in your browser, but we're working hard to launch a mobile platform as well!